Obviousidea software and antivirus

Fabrice greencloud printer driver, Light Image Resizer, ObviousIdea , , , , , , ,

Since this morning, several users reported a virus issue with GreenCloud Printer. After investigations and the first reports, it is a false alarm from some antivirus solutions, and the main one seems to be BitDefender.

What is a antivirus False positive ?

Security software sometimes unintentionally identify a program or file as harmful if it has code or behavior that resembles known harmful programs. This is known as a False Positive. A False positive means the antivirus wrongly identify the app as a virus.

Action from Obviousidea about false positive

We reported the false alarm. In the meantime, please don’t deinstall / reinstall the GreenCloud Printer package, as it won’t solve the problem. The only solution is to turn off the antivirus or flag it as safe. You can also report the false alarm at : Bitdefender false positive report . The BitDefender form is weird and won’t confirm by email if the ticket is created. You can contact support of Bitdefender, this page contains the list of the phone numbers.

Another method is to “restore” the binary GCPrinter.exe, in notification, watch the history and find the entry about the software infected. Then Restore the program.

We are sorry for the inconvenience. Especially because the latest version of GreenCloud Printer hasn’t been updated since a few months. It may happen also with Light Image Resizer. To fight against virus, we are using VirusTotal, a well known service in the industry to check URLs and setup package available in our download page.

Here the link of the VirusTotal report for GreenCloud Printer :
november 11th, 2024 : 10/73 vendors are reporting a problem
november 12th, 2024 : 4/73 vendors are reporting a problem
november 13th, 2024 : 2/73 vendors are reporting a problem
november 14th, 2024 : 1/73 vendors are reporting a problem ( https://www.deepinstinct.com/ didn’t reply to our report )
november 19th, 2024 : webroot solution was not in the virustotal report but cause issues, it’s fixed now.

How to report a false positive ?

Don’t hesitate to contact Obviousidea, to report any issue with antivirus, it’s the best and safest way to let us know and report and investigate the problem.

there is no rule to report a false positive you need to fill a form ( when it works ) or contact by email one by one the antivirus vendor. This list from VirusTotal can save a lot of time.

Light Image Resizer 7.1 / .JXL native support

Fabrice Light Image Resizer, ObviousIdea , , , , , , ,

Spoiler alert, the new Light Image Resizer version 7.1 has a native read and write support for JPEG XL / JXL, but also improvements for the AVIF format.
Both JPEG XL and AVIF are performant for compression and quality. In WordPress these formats are considered as modern. Apple is supporting JPEG XL in Mac OS, and you can create .DNG that LIR 7.1 supports.

Download Light Image Resizer 7.1, it’s a free update for users with a valid v7 license key.

You can see the full list of changes in the history page.

JPEG XL support

The collage feature (underestimated IMHO) has been fixed for High DPI screens.

We will do another YouTube video tutorial about how to make a collage of your photos but you can still look at this one.

About Light Image Resizer 7.1

The new version is a cumulative update of customers feedback and the support of modern formats has changed the internal engine with the introduction of the Imagemagick Plugin. LIR7 could support more formats in the future, as soon as a WIC codec extention is available.

Obviousidea Antivirus policy

Another topic, recently one of our users reported a false alarm with an antivirus. At Obviousidea we use VirusTotal to make sure our software is virus free.
See one of the samples for Light Image Resizer 7.1:
https://www.virustotal.com/gui/url/346fa64e916b0f26f9efb971f87b0b993ccf421015ea4fa2f1d48d6ebd818ff9/detection
As you can see, it’s almost green but sometimes Antivirus products try to scare you doing their job with a zealous method. We need to report these cases one by one and check with the antivirus vendor. We understand customers can be reluctant, and the best you can do is to contact us to speed up the notification and validation process. Of course, security is important to us and we need your report.

In short, don’t hesitate to contact us, your voice is important to improve Light Image Resizer 7.1

Light Image Resizer 6

Phil ObviousIdea ,

Light Image Resizer 6 is finally available to the public. Download the latest version today and be sure to check out all the new features!

What’s new in version 6

  • Extend to square mode makes the image rectangular by adding blurred content (for Instagram) (sample image)
  • Create animated GIFs from separate images with several transition effects (sample image)
  • Rename action to just rename image files without changing content
  • Manual visual crop for added images (sample image)
  • Background removal (powered by remove.bg)
  • Metadata customization: select which metadata to keep, or remove, or even override (for text based values) (sample image)
  • New collage templates for stunning layouts (sample gallery)
  • …and other improvements

[Full list of changes]

Download

Light Image Resizer 6 (9.6 MB)

Buy License

Buy Light Image Resizer 6